[CRS-260210] Insights of Retail Leasing and Understanding Retail Contracts (RLRC)
CPD Category: Professional Competencies under Structured Learning (4 training hours awarded)
Course Duration: 4.0 hours
Funding: Not Eligible for UTAP funding
Course Synopsis:
This course provides participants with practical insights into retail leasing practices and the interpretation of retail contractual documents commonly used in Singapore, including Letters of Offer (LOO) and Tenancy Agreements (TA). It aims to enhance participants’ understanding of key leasing concepts, tenancy lifecycle management, and contractual clauses that affect retail property transactions.
Participants will learn how retail leasing strategies are developed, how tenancy mix and rental structures are determined, and how contractual rights and obligations are managed between landlords and tenants. The course also covers novation and assignment of tenancy, including their legal implications and operational considerations.
Course Objective(s):
At the end of the course, participants / learners will be able to: –
- Explain the key principles and processes involved in retail leasing.
- Identify and interpret key clauses in retail Letters of Offer (LOO) and Tenancy Agreements (TA).
- Distinguish between novation and assignment of tenancy and explain their implications.
- Apply retail leasing and contract knowledge to practical workplace scenarios.
Learning Outcome(s):
- Overview of Retail Leasing
- Roles of landlord, tenant and agent
- Retail tenancy lifecycle (offer – occupation – expiry)
- Tenancy mix and Mall positioning
- Key differences between retail and office / industrial leasing
- Interpret key retail contract documents (LOO/TA)
- Structure and purpose of Letter of Offer (LOO) and Tenancy Agreement (TA)
- Key commercial terms (rent, term, options, permitted use)
- Rental structure and escalation mechanisms
- Fit-out obligations, reinstatement and handover clauses
- Common Contractual risks for Landlords and Tenants
- Apply knowledge of novation, assignment and pre-termination
- Definition of Novation, assignment and pre-termination
- Key differences between Novationa nd Assignment
- Conditions and approvals required (Landlord consent, guarantor issues)
- Legal and operational implications for all parties
- Typical scenarios in retail leasing (sale of business, early exit)
- Apply retail leasing and contract knowledge to scenarios
- Common leasing disputes (rent arrears, misuse of premises, late handover)
- Breach of contract scenarios and consequences
- Practical case examples from retail leasing
- Problem-solving approaches for agents and property managers
About the Trainer
Ms Juliana Wong
Juliana is a property professional with over 20 years of experience in retail leasing and commercial property management. She has held senior leasing roles with leading organisations such as CapitaLand Retail Management and Capitol Investment Holdings, managing leasing operations for major shopping malls before moving into real estate agency work specialising in commercial and industrial properties.
Her expertise includes retail leasing strategy, tenancy mix planning, rental negotiation, lease documentation, and full tenancy lifecycle management. She has strong experience in market analysis, rental structuring, and presenting leasing recommendations, as well as in interpreting and managing retail lease contracts and legal clauses in collaboration with legal counsel.
Juliana is also experienced in asset reporting, arrears management, and budgeting, with a track record of enhancing tenancy mix and commercial performance. She holds a Bachelor of Applied Science (Construction Management, Honours) from RMIT University and a Diploma in Building and Property Management from Singapore Polytechnic.
As a WSQ trainer, she adopts a practical, competency-based approach, using real industry case studies to help learners apply leasing concepts, interpret contracts, and manage tenancy matters effectively.
